Absence and Sickness

Managing Sickness, Absence and HR Law - A Workshop for People Managers

By effectively managing absence at work, you can avoid unnecessary pitfalls. This comprehensive programme is designed to give people managers an opportunity to explore how to successfully manage sickness absence with confidence whilst adhering to HR law.

The Oakridge Centre's tailor-made Absence and Sickness programme empowers people managers to identify potential issues and manage them appropriately without having to invole their HR colleagues.

Organisational Value

  • People managers are able to understand the wider implication of absences within their team(s)
  • Attendees gain understanding of how to manage absence within the law and the definitions of different types of absence
  • Attendees gain tools and techniques to use to reduce absences within their team and address absence issues promptly
  • People managers will be able to perform good practise in return to work interviews and will have chance to review relevant case studies
  • Attendees will learn about date subject access requests and the importance of confidentiality and discretion
  • Reduce demand on HR for formal proceedings support related to sickness and absence

Personal Value

  • Gain confidence in your ability to address sickness and absence challenges within your team(s)
  • Gain an understanding of the wider implications of absence on your organisation
  • Develop an understanding of the legal aspects around handling absences in the workplace
  • Learn how to conduct constructive Return to Work interviews
  • Obtain up to date knowledge around data subject access requests
  • Improve your managerial skills to reduce absence across your team(s)
  • Obtain the skills to reduce your need to refer to HR colleagues around sickness and absence challenges

Challenging Conversations - Tools and Tecnhiques

Call them challenging or difficult or tricky - there are some conversations that we would just rather not have. As a people manager these are often those conversations we need to have with team members whose behaviour or actions cannot be overlooked.

Ignoring or deferring these types of conversations will not help anyone in the long run so here are a few tips to conduct challenging conversations in a respectful and beneficial way.

Recognise your fears

Take time to understand why the conversation is making you anxious. Is it the fear of getting something wrong? Is it fear about the other person's response? Remember, during your preparation, to concentrate on the things you can control e.g. the correct paperwork, using the right language etc.

Take time to prepare

Once you have recognised your fears take time to prepare for the conversation. Think about the questions you might ask if the roles were reversed and prepare answers for potential questions.

Listen Actively

There are two sides, at least, to every story and your role as a people manager means you must actively listen. Allow time for them to speak and really listen to what they are saying.

Watch out for emotional language

How you feel about the situation is irrelevant and if you start speaking about yourself the conversation could become emotionally charged. You should remain neutral and focus on the facts/evidence you have.

Record and plan for the future

Ensure either minutes or a recording of the conversation are taken and that any actions, plans or agreements made are defined and shared with all concerned.