HR guidance for non-HR people leaders
Sometimes a small action can make all the difference………
Working through your companies own policies and procedures these four workshops help people managers navigate poor performance, absenteeism, grievance and disciplinary situations legally and effectively.The workshops are designed for all levels of team managers, from the newly appointed to the highly experienced. Using relevant case studies attendees are encouraged to discuss issues and challenges in a safe space with an expert facilitator. The ultimate aim of these workshops to for team leaders and managers to feel confident, to be able to solve issues before they become challenges and improve their leadership skills.
WORKSHOP 1 :
OUR LEADERSHIP FOUNDATIONS
Leadership – our responsibility
What makes great leaders including examples of good and poor leadership.
What is expected of great leaders, the importance of sharing a vision, creating clear goals and ensuring everyone knows what is expected of them.
What the law expects of us.
Diversity/Inclusion - fairness and respect for everyone
How we can have unconscious bias and blind spots, how to be as fair and objective as possible, ensuring we do not make unfair assumptions
How we could be open to claims of discrimination
Professionalism – What standards are expected of us
The importance of following policy and procedures.
Reputation and ensuring you keep it
What does the law require from us?
The importance of the employee voice for engagement and buy-in.
WORKSHOP 2 :
GETTING THE BEST OUT OF OUR TEAM MEMBERS - HANDLING GRIEVANCE
The importance of good performance managementand dealing with poor performance or other issues at an early stage.
How to have challenging conversations and ensuring your message is clear and assertive (so it doesn’t get diluted or become too aggressive).Why it is important to tackle low lying poor performance – e.g because others start to resent that some people seem to be “getting away” with not doing their job.
What to do when tension happens in the team or between individuals.
The importance of handling grievance investigations and why they need to be carried out.
The importance of following grievance polices plus espect for confidentiality along the way and respect and support for those being investigated.
WORKSHOP 3 :
Reasons to take action: Fair Reasons for Dismissal
Fair and unfair dismissal, why organisations may end up in tribunals – therefore why it is important to be correct at the early stages.
Walk through the procedure, why is it important
Differences between conduct and capability.
Moving through the stages of the procedure
What stops us tackling issues?
The importance of support, remaining objective and keeping records
What is required to ensure we give everyone the time and support to improve
What to do when there is a serious issue – suspension, investigation, quick action
The challenges we face
Consideration of common issues/challenges relating to poor performance/behaviour and what can we learn from this.
WORKSHOP 4 :
Motivating staff and the cost of absence
Look at current absence trends and discuss how these could be reduced
Disability and the need to provide reasonable adjustments
Disability discrimination, care for mental health and staff well-being
Walk through what is expected
Short and Long Term Absence
How to deal with each
Management conversations – return to work, keeping in touch
Support and reasonable adjustmentsEach workshop is led by a highly experienced faciitator who encourages attendees to discuss their own experiences and relevant case studies by creating a 'safe space' for conversation.